Privacy Policy

Welcome to Spin Shack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us.

1. INFORMATION WE COLLECT

1.1 Personal Information: When you visit our studio, sign up for membership, or use our services, we may collect personal information that includes, but is not limited to:

  • Name

  • Contact information (e.g., phone number, email address)

  • Date of birth

  • Payment information (e.g., credit card details)

  • Emergency contact information

  • Health and fitness information (e.g., fitness goals, medical history)

1.2 Usage Data: We may collect information about how you use our services, including:

  • Your visit history

  • Attendance records

  • Interaction with our website or mobile application

  • Feedback and survey responses

1.3 Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your online activities. This helps us improve our services and tailor your experience.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To Provide Services: To process your membership, schedule classes, and provide other fitness-related services.

  • To Communicate: To send you information about your membership, promotional offers, and updates about our studio.

  • To Improve Our Services: To analyze usage data and feedback to enhance our services and customer experience.

  • To Process Payments: To handle billing and payment transactions securely.

  • For Legal Compliance: To comply with legal obligations and resolve any disputes.

3. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following situations:

  • With Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and email service providers.

  • For Legal Purposes: We may disclose information if required by law or in response to a legal request, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • With Your Consent: We may share your information with third parties if you provide explicit consent.

4. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other security technologies. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information.

  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

  • Data Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.

6. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. USE OF PHOTOS

By participating in our studio’s activities, you grant us permission to use your photos to promote our studio’s services, events, and programs. This may include sharing your images on our website, social media platforms, and other marketing materials.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to you through other appropriate means. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.